Privacy Policy

This website is an informational product showcase for True Forge. It does not sell products online, create user accounts, or process payments. This policy covers the limited personal information we handle when you browse the site or submit an inquiry.

We only collect information you choose to provide, plus basic technical data needed to run the site securely:

• Inquiry details — the name, email address, company name and message you enter in our contact form.

• Technical data — standard server logs such as IP address, browser type and pages visited, used for security and performance.

• Cookies — essential cookies required for the site to function, and (where enabled) privacy-respecting analytics.

We use the information you provide to:

• Respond to your inquiries and prepare quotations.

• Communicate with you about products, orders and support.

• Maintain the security, integrity and performance of this website.

• Comply with applicable legal and regulatory obligations.

We do not sell your personal information, and we do not use it for automated decision-making or profiling.

We keep your information confidential and share it only where necessary:

• With trusted service providers who help us operate the website or communicate with you, under confidentiality obligations.

• Where required by law, regulation or valid legal process.

• To protect the rights, safety and property of our company, customers or others.

We retain inquiry information only as long as needed to respond to your request and maintain our business relationship, after which it is deleted or anonymised in line with our internal retention practices and legal requirements.

We apply reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Subject to applicable law, you may request to access, correct or delete the personal information you have shared with us, or object to certain processing. To exercise any of these rights, contact us using the details on our Contact page.

This site uses essential cookies to function correctly. Where analytics are enabled, they are configured to respect your privacy and help us understand aggregate site usage. You can control or block cookies through your browser settings; some features may not work as intended if you do.

We may update this policy from time to time. The latest version will always be published on this page with a revised "last updated" date.

If you have any questions about this Privacy Policy or how we handle your information, please reach out via our Contact page and our team at True Forge will be glad to help.